CCR now includes an AI-powered 'CCR Assistant', available to beta testers. The CCR Assistant helps you quickly get answers about common CCR workflows, terminology, or best practices. Every response includes references to relevant ICC Training courses, making it easy to dive deeper into any topic. As a future improvement, the links will point directly to the specific page of the ICC Training PDF that was used to generate the response.

To access the assistant, hit the blue "Open CCR Assistant" icon in the bottom right of the CCR application. Conversations are stored across browser sessions, but cleared when you logout.

You can submit feedback on any response by hitting the thumbs up or thumbs down button and entering an optional comment. Your feedback is greatly appreciated and will help us to continue improving the quality of our responses!

To try out the CCR Assistant, navigate to the Users menu in the sidebar, check the Beta Tester box under your profile, and click Save. You can opt out at any time by unchecking the box.

For a quick demo of the CCR Assistant in action, check out the video below.